FAQs


Questions – Please click on each question to view the answer.

1. What is Senior Move Management?
2. What is the difference between a senior move manager and a traditional moving company?
3. What are the benefits of using Senior Move Management Services?
4. Why is Senior move management needed now and not 20 years ago?
5. What kind of services do you offer?
6. Who might use your Services?
7. How much do Senior Move Management services cost?
8. What experience does your team bring?


Answers

1. What is Senior Move Management?

Senior Move Management is the profession that assists older adults and their families with the emotional and physical aspects of relocation. Senior Move Management professionals have backgrounds in gerontology, social work, health care, nursing and psychology. Others come to this industry from the corporate world of project management, technology, accounting or marketing. Senior Move Managers require a profound commitment to connecting with older adults and a desire to perform meaningful work. Back to Top ^

2. What is the difference between a senior move manager and a traditional moving company?

We provide a multi-faceted approach to the move process: from space planning in the beginning to post-move support and advocacy.

Golden Bridges can minimize the chaos and stress associated with moving by addressing all aspects of the move process. We are responsible for creating and executing a seamless action plan, customized to the client’s wishes.

We are not movers, but we work closely with a reputable local moving company to complete that aspect of the job.

Our goal is to provide gentle and expert guidance for older adults and families, helping to make the key decisions without the emotional and physical stress that can follow. As a result, the client can avoid the costly mistakes and remorse that often accompanies such major lifestyle transitions.

We do much more than simply sort, settle and move boxes. Our team brings energy, enthusiasm and experience to take the worry (and work!) out of the move process.
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3. What are the benefits of using Senior Move Management Services?

Transitioning into a new way of living is not always easy. We have significant expertise in resources and approaches that save money, reduce stress and produce quality results.

Our services are client-centered and personalized to meet the client’s needs and preferences. Families, particularly, should never doubt the power of an outside expert! Back to Top ^

4. Why is Senior move management needed now and not 20 years ago?

The U.S. population aged 65 and over will jump nearly 80 percent when the Baby Boom generation retires (from 2010 to 2030). By 2030, the elder will account for one-fifth of the total U.S. population. Did you also know that Americans age 85 and above comprise the fastest growing segment of the U.S. population?

Many families are geographically separated and adult children are often not able to help with the moving process due to distance, career and family obligations.

Some seniors have no surviving children, or increasingly, their children are older adults themselves. If illness or death precipitates the move, perhaps the family is already drained both emotionally and physically. They need help. Senior Move Managers emerged to fill these gaps and to facilitate the transition for everyone involved.

Older adults making a transition have usually not moved in 30, 40 or 50 years and need to downsize considerably. The organizational and physical tasks associated with planning and implementing such a complex move can be overwhelming for the entire family. We can help with that. Back to Top ^

5. What kind of services do you offer?

No one solution is right for everyone. We can offer a little advice to managing a major move. Our services are a la carte, so you can access exactly what you need. No job is too big or too small.

• Developing an overall move or “age in place” plan
• Organizing, sorting and downsizing
• Customized floor plans including furniture placement
• Arranging for the profitable disposal of unwanted items through auction, estate sale, buy-out, consignment, donation, or a combination of the above
• Interviewing, scheduling and overseeing movers
• Arranging shipments and storage
• Supervise and oversee the packing
• Unpacking and setting up the new home
• Related services, such as cleaning, waste removal, shopping, assisting with selection of a realtor and helping prepare the home to be sold.
• Coordinate long distance moves
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6. Who might use your Services?

We serve the tri-state area with our main branches in Adams, Sangamon, and DuPage counties. We are currently expanding our services to more rural areas to work with farming families and other locals on downsizing their homes. A variety of sources access our services:

• Older adults
• Disabled adults
• Family members
• Bank and trust officers
• Geriatric Care Managers
• Attorneys
• Social service providers/social workers
• Senior living communities
• Physicians and allied health providers
• Realtors
• Staging professionals
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7. How much do Senior Move Management services cost?

It is virtually impossible to calculate what a specific move might cost. We offer a Free Consultation to understand your individual situation and provide you with a written estimate that outlines the services we will perform.
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8. What experience does your team bring?

A diverse range of experience combined with a sincere desire to do meaningful work is what makes Golden Bridges effective. Also, we are members of the National Association of Senior Move Managers. The additional training, exposure to new ideas and meeting others in this field enables us to continually enhance our services. We also have been reviewed by NASMM for insurance and experience requirements and we adhere to the Code of Ethics and Standards of Practice.

Suzanne Ellerbrock earned her masters degree in business administration and brings 30 plus years of sales and healthcare management experience to our organization.

Susan Scholz offers a diverse background in retail and healthcare management and senior event planning.

Nancy Waters brings an extensive level of experience in senior relationship management which include senior living options, recreational programming and healthcare services.

Debbie Woodford is a registered nurse with over 30 years experience in healthcare. She has been a director in hospitals, case management, quality, and assisted living facilities. She enjoys working with older adults and is currently pursuing a master’s degree in Gerontology.

Jon Miller has managed service focused businesses for over 30 years in healthcare, retail, and residential industries, and his goal has always been the same-to provide excellent service to every customer every time.

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